Terms of sale

These Terms of Sale govern the purchase of products from GoldVexa through our online store. By placing an order on our website, you agree to the terms set out below. For online shops, terms of sale help define the commercial relationship between the seller and the customer in a clear and understandable way.

Seller information

Business Name:GoldVexaBusiness Address:32 Rue de la Marne, 59216, FranceSupport Email: support@goldvexa.com

Products

GoldVexa offers smart home products, tech accessories, gadgets, electronics, and related lifestyle items through its online store. We do our best to present product descriptions, images, and details as accurately as possible, but small variations may occur depending on suppliers, displays, or updates. Product characteristics and essential information should be clearly communicated as part of ecommerce sales rules.

Prices

All prices shown on the website are displayed in the currency indicated on the store and may be updated at any time without notice. Unless otherwise stated, prices do not necessarily include any customs duties, local taxes, or import charges that may apply depending on the delivery destination. Terms of sale should state pricing conditions and explain any additional delivery-related costs where relevant.

Ordering process

To place an order, the customer selects products, adds them to the cart, reviews the order summary, and completes the checkout process by confirming payment. Before final confirmation, the customer has the opportunity to review the order details and correct any errors. Once the order is confirmed, the customer acknowledges that placing the order creates an obligation to pay. French ecommerce rules specifically require a clear order flow and confirmation that the customer is entering into a paid transaction.

Order acceptance

After an order is placed, the customer will receive an order confirmation by email. This confirmation means that the order has been received, but GoldVexa reserves the right to cancel or refuse an order in certain situations, including suspected fraud, incorrect information, pricing errors, payment issues, or product unavailability.

Payment

Payment must be completed at checkout using the payment methods available on the website at the time of purchase. GoldVexa reserves the right to refuse or cancel any order if payment cannot be successfully processed or verified. Payment terms are one of the standard elements expected in ecommerce terms of sale.

Delivery

GoldVexa aims to ship orders within the processing and delivery timeframes indicated on the website or related policy pages. Delivery times are estimates and may vary depending on the destination, shipping provider, customs procedures, weather, or supplier conditions. Terms of sale should explain the date, fees, and delivery methods in a readable way.

Right of withdrawal

If you are purchasing as a consumer and applicable law gives you a right of withdrawal, you may request to cancel and return your eligible order within the legal withdrawal period, subject to the conditions described in our Return and Refund Policy. The right of withdrawal and the conditions for cancellation are required elements of consumer-facing terms of sale in France.

Returns and refunds

Returns and refunds are handled according to GoldVexa’s Return and Refund Policy. Customers are encouraged to review that policy before making a purchase or submitting a return request. Shopify also treats terms of sale as separate from return, privacy, and shipping policies, which should remain clearly available to customers.

Product availability

All products are offered subject to availability. If a product becomes unavailable after an order has been placed, GoldVexa may contact the customer to offer an update, replacement, or refund depending on the situation.

Customer responsibility

The customer is responsible for providing accurate billing, shipping, and contact information when placing an order. GoldVexa cannot be held responsible for delivery issues, delays, or losses caused by incorrect or incomplete information provided by the customer.

Liability

GoldVexa shall not be held responsible for delays or failures caused by events outside its reasonable control, including transport disruptions, customs delays, technical issues, force majeure, or supplier-related issues. Terms of sale often include reasonable limitations of liability and force majeure language for ecommerce operations.

Applicable law

These Terms of Sale are governed by the applicable laws of France. Any dispute relating to sales made through this website shall be handled under the relevant legal framework. French ecommerce businesses are expected to provide clear legal information and accessible commercial terms.

Contact

For questions about these Terms of Sale, please contact:
Email: support@goldvexa.com