Shipping policy

GoldVexa is committed to delivering your order as smoothly and clearly as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are usually processed within 1 to 3 business days after payment is confirmed. Processing times may vary during busy periods, holidays, or if additional verification is needed.

Shipping Time

Delivery times depend on the product, supplier, and destination. In general, orders may take 7 to 15 business days to arrive, but some items may arrive sooner or later depending on shipping conditions.

Shipping Areas

We mainly ship to customers across Europe. If a product is unavailable for your location, this will usually be shown at checkout or during the ordering process.

Tracking

Tracking information is provided whenever available. Once your order has shipped, you will receive a tracking update so you can follow the progress of your package.

Delays

Shipping delays can happen because of customs, weather, carrier issues, or high order volume. While we do our best to keep delivery times clear and reliable, some delays are outside our control.

Incorrect Address

Please make sure your shipping address is correct before placing your order. GoldVexa is not responsible for lost or delayed packages caused by incorrect or incomplete address information.

Customs and Duties

Depending on your country and the product shipped, customs fees or import duties may apply. These charges, if any, are the responsibility of the customer unless stated otherwise.

Contact

If you have any questions about shipping or your order status, please contact us through our Contact Us page.